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1. Overview
- Telecommunications industry defined
- Areas of coverage
- Evolution of the industry
- Important standards groups
2. The Telephone Network
- Public Switched Telephone Network (PSTN)
- Circuit switching
- Local loop structure
- Functions of the Central Office (CO)
- Customer Premises Equipment (CPE)
- Demarcation point (Demarc)
- Local Access and Transport Areas (LATA)
- Incumbent Local Exchange Carriers (ILEC)
- Competitive Local Exchange Carriers (CLEC)
- Inter-exchange carriers (IXC)
- Points-of-Presence (POP)
- Elements of a long distance call
- Carrier Identification Codes (CICs)
- Trunks and trunk groups
- Feature groups
- Dedicated and private lines
- Metered services
- Tariffs and regulations
- Service providers
- Billing terms
- Trends in the industry
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3. Analog Network Services
- Transmission of electrical signals
- Analog circuits
- Frequency bands and capacity
- Telephone voice band
- Voice grade lines
- Dial up modem operations
- Broadband systems
- Digital Subscriber Lines (DSL)
- DSL implementation
- DSL modems and limitations
- Types of DSL services
- DSL bonding
- Cable modem systems
- Voice and data over cable
4. Digital Network Services
- Digital transmission
- Voice digitizing techniques
- Voice CODECs and standards
- Compression techniques
- Video CODECs - MPEG
- Time Division Multiplexing (TDM)
- TDM applications - voice/data/video
- Channels and channel banks
- DS0, DS1, DS3 digital hierarchy
- T1 and T3 implementation
- T1 framing and synchronization
- Channel Service Units (CSU)
- CSU/DSU functions
- CSU monitoring statistics
- Sub-rate and switched services
- Integrated Services Digital Newtwork (ISDN)
- ISDN: B and D channels
- ISDN-PRI
- ISDN video applications
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